This is what our guests think!
"Lovely people, and very accommodating"
My daughter escaped the Edgecumbe floods with her 10 day old baby and 2 year old and half a bucket of essential supplies. She went to 3 motels in Whakatane and was turn away by all 3 saying they prefer no children or didn't want to deal with insurance. The people at Alton lodge were the total opposite. They asked other customers if they would mind moving rooms so my daughter and her family could be together in a family unit and supported and helped from the moment they got there. A huge thank you to these people for all their efforts not just for my daughter but all of the people they have helped over the past few weeks. It's a shame not all of Whakatane's accommodation services are like you.
"We enthusiastically recommend Alton Lodge"
My partner, Heather, and I had the pleasure of staying at Alton Lodge Motel for 9 consecutive weeks. The timing wasn’t wholly by choice but we were refugees from the Edgecumbe flooding event and needed an indefinite stay until our home was declared fit for living. Alison and Steve considered our plight and viewed our wee Chihuahua Foxy cross animal whereupon they allocated us a unit adjacent to a grassy area and made us feel very welcome. What actually began as a fairly stress filled experience eased into a relaxed stay even though we needed to extend the time because of building delays. Our hosts went the extra mile to accommodate us and the regular chats boosted our fraying morale on occasions. The house staff became buddies over our extended time and this too helped morale considerably. Flute,our wee animal was particularly enamoured. We enthusiastically recommend Alton Lodge Great experiences begin with great service provided in a sincere and positive manner. Alison and Steve do this in Spades. The accommodation is superb. Comfortable with air conditioning and Sky Sport. The heat regulated indoor swimming pool is superb with temperatures carefully chosen to suit the climate conditions. Would we stay again? Absolutely but preferably in our own timeframe.
"Friendly, Immaculate and a Beautiful area"
Always stay here when in Whakatane. Comfortable, good facilities, super friendly and helpful staff. My girls love the pool.
"Worth coming again!"
Very lovely place owners warm and welcoming, Great place for families. Very clean... Enjoyed our night there and so did the kids.
"Beautiful place for the family"
Arrived without booking a room and even though it was school holidays we were lucky to be given a room for ourselves and 3 grandchildren. Room was big and really clean. Kids enjoyed the swimming pool. Host was friendly and helpful. Will definitely stay there again.
"Truly beautiful - Thank you"
“The motel is very good value for money, I have travelled many small towns in NZ and Whakatane is one of the best, the motel is of course one of the highlight of my trip, the staff is very friendly and the room cleaners too, the facilities are clean and sufficient, made me feel very comfortable. The surrounding has been minder and are looking accommodating, would definitely recommend A++ too bad I didn’t have more time to spend in this little boutique town”